Yes, please refer to our Prohibited and Limited Items list.
Your obligations
You must use our services wisely and exercise common sense.
You must not post or courier a prohibited item, or restricted item, where you have not met our specified conditions of carriage, unless, through an authorised NZ Post representative, we have specifically agreed in writing to provide this variation in service to you.
It is your responsibility to check whether an item is Prohibited or Restricted. What may appear harmless to you at first glance, may still be Prohibited or Restricted, for example, as a result of the law in New Zealand or the country of destination Importantly, acceptance of the item by us for sending does not free you of this responsibility.
| Ammunition and Weapons | Bleaches and Poisons | Compressed Gas | Dangerous items |
| Air guns | Alkaline | Compressed air | Any item that is capable, as packaged, of causing injury to people or damage to property |
| Ammunition | Ammonia-based products | Fire extinguishers | |
| Bullets | Asbestos | Gas cylinders (e.g. camping – full or empty) | |
| Firearms | Bleach (including hair bleaches) | Oxygen cylinders including compressed air | |
| Firearms parts¹ * | Chemicals (inc. chlorine for swimming pools) | Paint guns | |
| Firearms accessories | Dyes (including hair and textile dyes) | Shock absorbers (gas or compressed air) | |
| Grenades (inc. imitation ones) | Insecticides | ||
| Weapons, including bows, crossbows and arrows, harpoons, spear guns, sling shots, catapults, swordsticks | Noxious substances | ||
| Stun guns, tasers and stun baton | Poisons (e.g. cyanide, lead, arsenic) | ||
| Sodium | |||
| Weed killers | |||
| Zinc powder | |||
| Explosives & Fireworks | Flammable Liquids | Perishable items | Valuables |
| Christmas crackers | Adhesive products (e.g. quick drying glue) | Any item that may spoil or decay, or has an expiry date of less than 6 months from the date of sending | Bank (eg debit, EFTPOS or credit) and gift cards* |
| Fireworks (e.g. skyrockets, sparklers, crackers) | Alcohol (more than 5 litres or 70% alc/vol) | Bullion, coins*, currency, traveller’s cheques, bonds and shares | |
| Party poppers | Anti-freeze | Collectables, antiques, paintings, sculpture or other works of art* | |
| Barometers | Jewellery², precious metals or stones, watches* | ||
| Battery or Brake Fluid | Keys* | ||
| Cleaning materials (inc. disinfectants) | Negotiable instruments (inc. bearer securities, bills of exchange or uncrossed cheques) | ||
| Other Prohibited Items | Dry ice (or Liquid Nitrogen) | Numismatic items* | |
| Essential oils (e.g. eucalyptus, tea tree) | Passports and National ID cards* | ||
| Animals except correctly packaged live organisms (bees, leeches, silkworms and harmless insects)* | Fertilisers | Original copies of other identity, travel, ownership or legal documents* | |
| Medicines or Controlled Drugs³ * | Fibre glass repair kits | Stamps (unused)* | |
| First aid kits | Kerosene | Vouchers, activated cards (loaded with monetary value)*, tickets for games of chance, event tickets | |
| Furs and skins (untreated) | Lighter fluid | ||
| Human or animal remains (inc. ashes, body parts and placentas) | Mercury (incl. thermometers and barometers containing mercury) | ||
| Indecent goods | Motor fuels and petrol | ||
| Magnets or magnetic material (inc. fridge magnets and compasses)⁴ | Oven cleaners (containing caustic soda) | ||
| Vaping and e-Cigarette paraphernalia# | Paint (oil based) | ||
| Perfume (inc. aftershave, cologne) | |||
| Peroxides | |||
| Polish (inc. nail polish and nail polish remover) | |||
| Polyester resin kits | |||
| Solvents (any) | |||
| Turpentine | |||
| Varnish (inc. removers, thinners) | |||
Yes, There is no excuse.
Your obligations
You must use our services wisely and exercise common sense.
You must not post or courier a prohibited item, or restricted item, where you have not met our specified conditions of carriage.
It is your responsibility to check whether an item is Prohibited or Restricted. What may appear harmless to you at first glance, may still be Prohibited or Restricted, for example, as a result of the law in New Zealand or the country of destination Importantly, acceptance of the item by us for sending does not free you of this responsibility.
The New Zealand Government prohibits or restricts the export of various types of items (such as prescription medication and antiquities). You must ensure that your item is not prohibited from export or that you meet any export restrictions on the item you are planning to send. For further information, contact the New Zealand Customs Service or the appropriate government authority.
If you are unsure, please contact our National Contact Centre on 0800 501 501. They are always happy to help but, due to the complex nature of some products, it remains your responsibility to ensure your item is safe to send. If sending dangerous goods, ensure you check the IATA
Our rights and your liability
We may open and inspect any item we suspect may be, or may contain, a Prohibited item.
If we find a Prohibited item it will not be delivered and ;we will not refund postage costs. We are not obliged to return the item to you but may, at our discretion and at your cost:make the item safe; or
return the item to you by a licensed dangerous goods carrier or security firm; or
destroy the item; or
dispose of the item; or
deliver the item to the appropriate authorities.
If you send a Prohibited item, or Restricted item (where you have not met our specified conditions of carriage):we may hold you liable for any costs or damages incurred by us;
we may not cover you for any loss of, or damage to, the item;
you may be subject to penalties under the Postal Services Act 1998,