We have collected answers to some of our most frequently asked questions. Please click on the category icon to findthe answer to your question.
Getting Started
Important! L earn whatcan be shipped to yourcountry before you shop.Important! L earn whatcan be shipped to yourcountry before you shop.Important! L earn whatcan be shipped to yourcountry before you shop.
Packages
Important! L earn whatcan be shipped to yourcountry before you shop.
Prohibited Item L ist
Important! L earn whatcan be shipped to yourcountry before you shop.
Account navigation
Important! L earn whatcan be shipped to yourcountry before you shop.
Shipping & Tracking
Important! L earn whatcan be shipped to yourcountry before you shop.
Customs, Duties and GST
Important! L earn whatcan be shipped to yourcountry before you shop.
Services
Important! L earn whatcan be shipped to yourcountry before you shop.
Payments
Important! L earn whatcan be shipped to yourcountry before you shop.
Claims, Insurance and Refunds
Important! L earn whatcan be shipped to yourcountry before you shop.
Affiliate
Important! L earn whatcan be shipped to yourcountry before you shop.
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Email
Email us with any questions or inquiries. We would be happy to answer your questions." Support@parcelmate.co.nz
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